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Customer Reviews.

sales

5

What I wanted, good deal and great customer service

09 October 2018

sales

5

James was fab and went out of his way to find what suited me. He was also a laugh and made sure I had all of the necessary information.

09 October 2018

service

5

YOU WAS VERY GOOD

06 October 2018

sales

5

Just very efficient and informative throughout

03 October 2018

sales

2.5

VERY pushy sales team and over complicated process. We were offered discounts that were later withdrawn during the sales process.

03 October 2018

sales

5

great car great service very happy with deals offered

02 October 2018

service

5

time taken with the after care

01 October 2018

sales

5

As said fantastic service

28 September 2018

service

4

Very helpful team

26 September 2018

service

5

Couldn't fault service.

25 September 2018

sales

5

Very helpful, responsive and organised. The only thing that could have been bettered was about a 45min wait to sit down with the adviser - wasn’t a big deal though for us.

25 September 2018

sales

5

The process was very easy and was kept up to date along the way

25 September 2018

service

4

See answer above.

24 September 2018

sales

5

Everybody at the mini centre I used was so friendly and approachable it made the whole process so much easier and less daunting.

20 September 2018

sales

5

The team at Ruxley are fantastic and have looked after myself and my daughter when purchasing 2 cars this year, one of which is through the Motability scheme.

18 September 2018

service

5

Quick, and I was able to wait and relax with a coffee

18 September 2018

sales

5

Our sales associate took time to understand our specific requirements in a car - he was very patient - didn't feel 'salesy'We never saw sunroof option mentioned anywhere so it was only by chance that the sales guy mentioned it - we had to have it

18 September 2018

service

5

Every thing was completed quickly and efficiently

15 September 2018

service

3

I didn’t feel that there was any personal recognition . My car was registered to someone else even though I had bought it new. Even though I went through this when I booked the service it still wasn’t corrected on the system .

15 September 2018

sales

5

Top service all round

13 September 2018

sales

5

Ziggy the salesman was brilliant.His customer service was second to none.

13 September 2018

service

3.5

See above. Liked the video

12 September 2018

service

4

Handover/handback procedure swift and professional

11 September 2018

service

5

No delay

11 September 2018

sales

5

Car is perfect I am really pleased with it and the service I received from the Sales Team.

11 September 2018

service

5

Good and helpful service.

10 September 2018

service

2

Used to receive a lot better service - like you had brought a really nice car but now, standards have truly dipped

08 September 2018

service

5

Quick and easy to drop the car off. Offered a shuttle to the station so I didn’t have to walk. I was informed when my car was ready for pick up.

30 August 2018

service

5

Very good and efficient

30 August 2018

service

3

Poor at returning updates for availability of parts.

29 August 2018

service

5

Picked car up and dropped it off when promised, excellent service care

22 August 2018

service

5

Very professional

14 August 2018

service

5

Everything was easy.

06 August 2018

service

4

Problem with DAB radio cutting out when I brake, remains unresolved.

03 August 2018

service

5

Same as before

31 July 2018

service

3

Because of the attitude of a member of your staff

27 July 2018

service

4

Efficient service

20 July 2018