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Customer Reviews.

service

5

Everything was easy.

06 August 2018

service

4

Problem with DAB radio cutting out when I brake, remains unresolved.

03 August 2018

service

2

I went to collect my car from a service. Victoria Cohen was team member. She left me standing outside waiting for my car that was 'being brought round'. I went in to enquire what was happening to be told she had forgotten and it was a mistake!

01 August 2018

service

5

Same as before

31 July 2018

service

3

Because of the attitude of a member of your staff

27 July 2018

service

4

Efficient service

20 July 2018

service

2

You were let down by failing to clean my car! I know you don't have to but this is the first time I've not had my car cleaned at a garage after a service.

21 June 2018

service

1

Tried repeatedly to get car booked in for works but unable to do so due to reservations system being down for days. Repeated phone calls; no reply. Was promised via email I would be contacted by reservations, but never was.

19 June 2018

service

2

Again not satisfide with there answer, been e mailing them and had no response

14 June 2018

service

3

had to wait while to get attended to when picking up car after service. Mini only done 13000 miles now (June) but were told (in March) they needed replacement brake pads.

13 June 2018

service

4

Would have given 5 stars but they damaged the crome trim on my steering wheel.

12 June 2018

service

4

Like the staff

12 June 2018

sales

5

The proffesional approach of the sales person, both in the initial transaction and the hand over of the new car.

08 June 2018

service

4

The majority of the Staff are friendly and very helpful. Also incredibly informative. I also trust the team that carry out the services and MOT's.

07 June 2018

service

3

Find the staff arrogant not particularly customer friendly

01 June 2018

service

5

5 Star service

25 May 2018

service

5

The repair was completed efficiently and the team were very helpful with queries

23 May 2018

service

4

They kept us informed through the day and the video message showing us round the car was good

23 May 2018

service

5

top quality service

22 May 2018

service

2

Booked the car in at 10 o’clock for MOT Said it would be one hour to 1 hour half hours Two hours 10 minutes later When the car was ready it was blocked in waited another 15 minutes for someone to move it

21 May 2018

service

4

I would question the way that fuel is now measured with the courtesy car, but being told it must come back with exactly the same no of litres is unfair as the customer can’t see what’s left in the tank, despit me putting in fuel.

19 May 2018

sales

5

chelsea was fantastic clear with guidance and very accomodating excellent service

18 May 2018

service

4.5

Mini valet was disappointing

18 May 2018

sales

5

Was very happy with how quickly the mini was delivered to the shop, only waited a few months, I was expecting to wait a lot longer so was very happy

17 May 2018