Everyone I saw and those who specifically dealt with my purchase were without exception friendly, polite and helpful.

Everything went well

Seemed to take a long time for the service despite a relatively early drop off. Unable to confirm collection time. No courtesy transport anywhere helpful for me.

Dry easy...everyone very friendly

nice experience

Disappointed

Had a few issues with tyre pressures in the following 2 weeks but need to check I have not got a slow puncture in back tyre

Ruby, Vicky and the service department went over and beyond anything I could have expected so caring, you just don't get that sort of service these day, Carol Parker

Misled by staff and lied to.

Excellent feedback

I brought my car in at 10am and didn't get it back till 6;30. A very long wait as I live in Bromley and had to come home and then return again later .I was originally told 4;30 so had another 2 hrs to hang around.

The whole experience was very very good

Stephen James kept me fully informed of progress and subsequently ssnt me a video showing the actual work undertaken. Great idea!

Because they carry out the wishes of the customer.

Always the same. You drop car off first thing in the morning and end up waiting at end of day for your car. In the past they have forgotten to sign service book.

Job done.

I found out later in the week when I went to put air in my tyres that you had done them for me at the MOT thankyou

Very helpful

The service was very good. However, it was very difficult to get an appointment. And it wasn't explained that if I was going to wait for the car I should have booked a timed slot.

you are just a customer

Good service and friendly staff.

Efficient and professional

Very professional

Extremely satisfied

Overall good service. Need to have more staff available at check in stage as the wait was a little too long particularly as the site is shared with BMW. I preferred using the MINI building when servicing was previously run through there.

still have the same problem light is still on. But dont feel confident taking it back there

We were left waiting around on occasions whilst certain procedures were completed, but our salesman was very apologetic and kept us informed of the delays.

Brought my car in for a service on 18 April . Decided to get my car MOT done whilst it was in the garage, received a phone call and received a video to say it had passed, arranged to collect on Saturday morning,, Saturday morning , it had failed

Couldn't do enough to help me with service, and supporting me with understanding the car spec etc

Very good experience with helpful staff.

Car wasn't valeted