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Customer Reviews.

sales

5

Overall the experience was professional and fun I could not ask for more from a mini dealership

08 April 2019

sales

5

Very friendly, good value and no pressure to buy

08 April 2019

sales

5

The staff were very helpful and efficient.

08 April 2019

service

5

My service needs were explained to me and were carried out in the time-frame stated.

06 April 2019

service

3

Although I had purchased a 5 year maintenance plan I was told that the service for the final year (2020) would be chargeable as it will be for a minor service. Apparently it's already had one of these previously and I'm only covered for 1 of these.

05 April 2019

service

4

Much better service, even with complications, than our previous experience with another Mini Dealership

05 April 2019

sales

3

took to long to get ready

04 April 2019

sales

5

Excellent service

01 April 2019

sales

4

very helpfull

01 April 2019

sales

5

Very polite and know is job

01 April 2019

service

5

MIni more response after service and spotlessly clean.

30 March 2019

service

1

Booked in for 11 o'clock for 1 1/2 hour service, finally got car at approx 4.30 pm - with little or no explanation except that mechanics had to go to lunch!

29 March 2019

sales

5

Good customer service

26 March 2019

sales

5

We loved the notifications about the car....being put together....ready for painting....precheck.....etc...

25 March 2019

service

5

As always the garage is very helpful and efficient.

21 March 2019

sales

1

Not very helpful

20 March 2019

sales

5

Already explained in the first question.

18 March 2019

service

3

The car was washed inside and out, but they didn't do a very good job!!

18 March 2019

service

2

The oil light was coming on when I took the mini in for a service and I told the desk this. On collection I questioned this and the desk said servicing found that the oil fine and didn't need topping up. The oil light is still coming on

18 March 2019

sales

5

magic, the red carpet was out, The manager of the car personally set up the car and upgraded all software before we left. We were giving a gift. All friendly. Ziggy - sales rep had us on his side from the first moment we looked round for a new mini.

17 March 2019

service

2

£160 an hour for labour is unbelievably over the top and as such I won't be coming back for future repairs. I also had to wait over 3 weeks to be seen.

17 March 2019

sales

5

Can not find fault , friendly ,knowledgeable, over all a pleasure to be a customer.

16 March 2019

service

5

Very efficient booking and service.

16 March 2019

sales

5

very well looked after

11 March 2019

sales

5

Friendly helpful only downside I had to keep coming back to sign and bring proof of ID

11 March 2019

sales

5

I love my car and MINI Sidcup helped build the exact car i wanted and provided me with all the help i needed. Easy and smooth process and even done an event when picking up my new car.

11 March 2019

service

4

i would have liked the material on back seat to be cleaned as part of the service as some mould had began to grow on this due to the dampness caused by the water.

11 March 2019

sales

4

Helpful staff. Handover could have been a bit more thorough (explanation of controls) but it was a busy evening special event

11 March 2019

service

5

Very satisfied

09 March 2019

service

3

Car in for safety recall and warranty repairs. Car kept in overnight. Told next day needed a new tyre but would be two days delivery. Service said they would tell us which local tyre shop had them in. Our local Kwik Fit got a tyre by afternoon.

09 March 2019

service

4

Service quick and professional. Ziggy excellent customer services polite cheerful and extremely caring.

05 March 2019

service

4

Would have been 5 stars if the online booking process worked better.

03 March 2019

service

1

When we collected the car no one knew where my car was or was able to tell me what happend to it that day.

24 February 2019

service

5

Very good clean and service

22 February 2019

service

3

Somewhat mixed messages about a specific problem but otherwise resolved. Also the valet service excluded the boot - seems a bit mean either valet or not?

18 February 2019

service

5

it was done in good time with no problem

10 February 2019

sales

5

Excellent communication from the sales associate.

10 February 2019

service

5

First class service

07 February 2019

service

5

Paul was great to deal with and very helpful.

07 February 2019

service

2

for all the above reasons

04 February 2019

sales

4.5

Only reason not 5 was time, sometimes things took a little longer than I would have like.

03 February 2019

service

5

Helpful and supportive.

01 February 2019

service

4

There's always room for improvement

31 January 2019

sales

5

Wonderful service