Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

4

very efficient service

19 November 2020

sales

5

Everything was explained fully and everyone was super helpful.

17 November 2020

service

5

As always the service one gets at Stephen James is excellent

13 November 2020

service

5

Everything was straight forward from the day I dropped off the car for it's service/MOT. Alex was sure to take note of other issues that I mentioned which they looked into. The service was efficient and I was provided a video summary of my car.

11 November 2020

service

5

Helpful, friendly and straightforward to deal wuth

11 November 2020

service

5

Convenient delivery and collection times.

10 November 2020

service

4

Good experience

10 November 2020

service

5

Cannot fault the whole experience from the booking it in to the time I picked the Mini up after the service.

09 November 2020

sales

5

Adam Morgan was incredibly polite taking time and care with the purchase.

08 November 2020

service

5

Service and MOT completed to my satisfaction. You honoured my 5 yr warranty

04 November 2020

service

4

Good staff , and kept us up to date on how service was going.

30 October 2020

service

5

solved the problem

26 October 2020

service

5

Everything done as discussed and explained

24 October 2020

service

5

Very satisfied . In the current situation everything at Steven James is done to a high standard

24 October 2020

service

5

At 9.30. am. I was told my car may not be ready until around 5.00.pm. due to how busy you were. Having difficulty walking very far and no way of getting back to Gravesend, the staff were able to carry out the test while I waited which I appreciated.

23 October 2020

service

5

Simple, friendly service.

20 October 2020

sales

4.5

Everyone was always very helpful and demonstator cars were made available .

19 October 2020

service

5

Very helpful staff and good knowledge on the product.

19 October 2020

sales

5

Excellent sales team - Christopher Gawthrop was very good and helpful

18 October 2020

service

5

Very good service.

16 October 2020

service

4

Service was good with one exception email of final work was not emailed and after phone call and confirming email address it has still not arrived.

15 October 2020

service

5

Always friendly, efficient and professional

15 October 2020

sales

5

The sales gentlemen took all the stress and worry Out of getting a new car. I felt relaxed and stress free. Great experience

14 October 2020

service

5

Friendly and informative service, the video health check is a nice touch

14 October 2020

sales

5

Excellent service, and COVID secure. Very reassuring.

12 October 2020

service

5

Yes, the service experience is always great

11 October 2020

service

5

Again the service was good from the phoned call to arriving at the service centre alot of company's without naming brands could learn alot from you guy's on how to treat customers and how to keep them as I will use you guy's again very impressed.

11 October 2020

sales

5

From considering the range, to test drive then making up my mind to order a suitable and desirable one, the staff at Mini have all been very helpful and professional.

10 October 2020

sales

5

It was easy , clear choices, friendly help and explanations where necessary. An almost painless way to lease a new car.

09 October 2020

service

5

Good service

09 October 2020

sales

5

Sales team were very polite, knowledgeable and not pushy hence the sale

09 October 2020

service

5

The showroom was clearly marked and the person behind desk was very professional.

08 October 2020

sales

5

No issues to note

07 October 2020

service

5

Great communication

05 October 2020

service

5

The standard of service far exceeded my expectations this is the first time I've used this mini centre and it is by far the best centre and I will be using it in the future for servicing my car

05 October 2020

service

5

Very professional

05 October 2020

sales

4

A great car.

04 October 2020

sales

5

Well looked after, nothing to much trouble.

03 October 2020

sales

4

Like all car purchases there are always hiccups...Salesman was great throughout the process, lots of professional touches, good service.

02 October 2020

sales

5

Great service, problem with car soon rectified!

28 September 2020

sales

5

Great intro video, smooth transaction, great communication

27 September 2020

sales

5

Ended up with a car that I am very happy with

26 September 2020

sales

5

It was easy because I knew exactly what I wanted

19 September 2020

service

5

Everything was very efficient and straight forward on this occasion.

19 September 2020

service

5

The young man who dealt with my service was polite and heloful

18 September 2020

service

5

Looked after and valued information given on what needs to be done

18 September 2020

service

4

There were no problems

18 September 2020

sales

5

Nothing to be dissatisfied about!