Brillant help and support
Brillant help and support
Booked in efficiently. Social distancing and sanitisation good. Car ready at the appointed time.
Good service experience.
Completely satisfied with how we was dealt with
Everything went smoothly
Very good, car was ready earlier than expected
Very efficient and professional. Communication good.
Nikki kept us updated throughout the whole process and nothing was too much trouble for her. The pre collection video was a fab idea.
The purchase and delivery was a positive experience. The online paperwork was easy to navigate and the video of the car's features was very good
Professional and helpful
Everyone I spoke to whilst booking my car in for service to dropping off, collecting my car and advice in between was all handled well
Perfect service and was left feeling content with my choices and as always very good service from Chris
Ian Elmore was very attentive and patient. He answered all my questions honestly.
Efficient in these challenging times but still managed to make it fun and exciting
Very happy with the service provided
Always receive great care and service at Ruxley. Darren Jenner was great and so helpful when there was a delay with my repair and ensured my car was dropped to a convenient place the next day. Thank you!
All went smoothly and in the time stated.
Again professional and quick. I purchased my new car from Chris in the Mini Centre and been very happy with her and the services i have received. My Mini JCW is the 3rd car i have purchased with you over the years and have always been very happy.
Darren informed me of the diagnosis together with requirement and cost from outset. I was also sent a video which highlighted the problem.
Repair was done quickly and efficiently and they showed great customer service by extending the warranty
Everything was covered - all my questions were answered super quickly
Job completed fully, everything explained and we're very satisfied.
Everything was dealt with in a timely manner and I was kept informed throughout
Very happy with the service experience
Adam Morgan was helpful and not pushy
Everything was perfect
Did a good job and car was ready when they said it would be.
The service was carried out efficiently and in a timely manner
bought the car without face to face sales contact and it all went so well.
I'm a driving instructor who's clutch went and needed the car back ASAP as had a test later that week. The car was in immediately and back the following afternoon giving me enough time to get the pupil use to the new clutch
100% honest answers to my questions.
The initial Zoom meetings were very helpful and meant the collection was much more simple than any collection I've had in the past.
The customer service, communication and work carried out on my car have been excellent
Quick efficient and informative. Friendly service and attention
The people were very efficient and very polite and they were very good at there job