I was happy to discuss my car with Vishal and was not hassled with other stuff not appropriate for my requirements. I was given advice which in the most part I accepted.

The staff were all very friendly and informative. Emma, the sales person, was delightful to work with - she fully explained all the options that we could have with the car and put together a service plan to us for the next few years.

Easy handover backed up with video no drama very honest service

Every time I have been in I feel like a valued customer and it's lovely.

initially thought run flat had slow puncture but it was broken valve. I have been in hospital and as a very kind gesture it was fixed free of charge. It made my day.

Mini assistance really helped me out!!

Very helpful staff and never felt pressured

Very efficient. All was done well.

Very friendly and did a good job.

Service was okay, contact details seemed to keep getting mixed up somehow

Good service

My car was serviced as discussed. My car was cleaned and was given back in immaculate condition. Prior to receiving my car I was sent a video of an inspection of my vehicle which was really good to see and provided advisories.

Ian is the reason top man

The whole transaction went smoothly from the point of order through to delivery and handover . The virtual handover video was helpful and saved time on the day

very simple process

Very well informed; always clear and understanding; happy to answer any questions or queries that I had. I was particularly impressed with the pre delivery video and follow up call to ensure everything was ok.

Everything was explained very well, I was kept updated and the car was explained in a detailed video prior to collection. Collection was a breeze.

I was kept informed about the progress of the order and then the operation of the new car in videos. Everyone was polite and helpful. They did their best, especially Vishal Bhatt and George Cleal.

A new advanced Eye 2.0 was fitted in my car and I was looking for fault but it was perfect totally great job

I had a medical family emergency situation which affected my ability to communicate, pick up the car etc . They were very happy to wait until I was in a position to pay for the car and sort the finance out. I wasn't rushed which I really appreciated

Very pleased with the whole process

I was extremely well looked after at every stage of buying my Mini.

Friendly , professional and helpful throughout

When we picked up my Mini just after first lockdown it was with a video handover. We hadn't realised there should be a tyre pump in the boot and discovered the space when getting ready for service . It was replaced without trouble

Vishal was very professional and friendly throughout and made the whole experience very easy and enjoyable. He always kept in regular contact with updates on the delivery and was always quick to deal with any questions I had. I could not fault him

Fantastic service updated all through the process of buying my new mini, never had to contact them for any updates or problems.

The videos prior to collecting the car what a excellent idea

Very satisfied. Kept me informed of my car's progres I also enjoyed my visit and how I was shown the instruments on the car.

quick response

Very helpful

We had a slight bump to start with the purchase but the way the issue was handled and efforts made to resolve was superb and much appreciated. Thank you Clare and team!

Ease of booking on website, helpful staff. Everything done as promised

They say what they are going to do then do it

Delay in build due to world problems, but Ian kept us updated regularly.

I was explained everything and how all the features worked. I was pleasantly surprised when the manager came over with a large bunch of flowers and sweets in my car. Everyone was very nice and polite and made me feel welcome.

Purchase of the car was very easy. Explained all options clearly, arranged test drive and ordering was simple. I was informed of possible delays. The sales guy Adam Morgan kept me informed regularly. Collection of car was first class. Thank you.

I always find them very helpful and understanding nothing is too much trouble

Elliot and Dave the mechanic took care of my JCW's Dave's skills fitted my retro parts .Needed his knowledge to fit them properly.He always kept me informed of the problems . Elliot also kept me informed and made sure that my car was park safely.

from start to finish- all went as planned.

Adam Morgan was a very helpful sales person and made you feel very comfortable and was never left feeling pushed into any agreement.

Great attention to detail

Very satisfied with my car, the team was extremely helpful.

From initial sit down over 6 months ago to when I picked up the car and since the team have cared about my experience. They won't mind if I keep asking questions as I get to know my new car : )

Very good customer service always, Nikki and Ben were great!

Service carried out as expected and we were contacted when car was ready for collection

Buying the car was very straight forward, and fortunately, there was one in stock. Everything regarding the finance was explained and what was available and all questions were answered.

Had great service and kept informed at all times

It was good getting a video showing everything is ok and I got back a clean car inside and out!

Everything was checked thoroughly

Again just really helpful and friendly staff