OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
176 ratings and 112 comments received in the last 90 days.
07 October 2023
Ellie is very personable and efficient. Great communication and a friendly face!
06 October 2023
Excellent communication and very pleasant. I felt very valued as a customer and was given a bunch of flowers as a thank you. Brilliant touch
05 October 2023
Again, great service. The purchase process was very smooth and we liked the video before we picked up the car, showing us how it worked.
05 October 2023
We were very satisfied and pleased with the way this purchase went.
04 October 2023
Excellent service and attitude
04 October 2023
fastest handover I've ever had
04 October 2023
Once again Ian was amazing. He couldn't have done more to keep me in the loop. From the test drive to the ordering the whole process was easy and stress free. There was a slight delay with delivery but Ian kept me Informed and updated.
03 October 2023
Very satisfied. Experienced, knowledgeable and friendly staff.
01 October 2023
Advised throughout the process and kept fully informed each step of the way
09 October 2023
Great customer service
07 October 2023
Kept in touch all through my mot
07 October 2023
Very nice people.
07 October 2023
Trust me you have a brilliant team of people
05 October 2023
Found and fixed the problem with my car and didn't cost me nearly half as much as I had expected from a main dealer.
04 October 2023
Car running more smoothly although quite expensive. Also told ready when hadn't been cleaned which to me is an important part of a service.
03 October 2023
as usual Paul gave good service
01 October 2023
No surprises very professional
01 October 2023
Great service
01 October 2023
The service from the team was impeccable.
08 October 2023
Nikki was always on hand to answer any queries or help out with things I was unsure of.