OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
123 ratings and 79 comments received in the last 90 days.
19 July 2024
Kept in contact and informed at every new phase.
17 July 2024
Ian Elmore delivered an outstanding service from start to finish. He went the extra mile to ensure that I understood everything about the car, the right spec for me, the purchasing options and the extras. Ian was also superb after sales. A+
16 July 2024
I was kept up to date and all my queries were answered
07 July 2024
Excellent service from start to finish
04 July 2024
Have used this dealership before, always excellent service
02 July 2024
Reasons above
02 July 2024
Again, really helpful staff. They give customers a lot of their time.
01 July 2024
Very helpful nothings too much trouble excellent service
01 July 2024
It comes down to the sales team and I was fortune enough to have a George C was on point and knows his stuff that's for sure. The little extras just make it more special, from gummy bears to flowers - very kind
18 July 2024
Again all staff and especially the young man Elliott who was looking after my mini cooper was very professional , reassuring and very very helpful, and kept to his word on contacting me when they knew the outcome of the problem with my Mini Cooper.
17 July 2024
Service was backed up by a video. Car was given a thorough clean. Very satisfied.
16 July 2024
Same as above
16 July 2024
No complaints at all. The service was efficient, professional and friendly. Nothing was too much.
16 July 2024
Staff were friendly and helpful
14 July 2024
All done friendly & efficient
13 July 2024
Paul was very professional and made booking in for my service an efficient process
12 July 2024
Efficient and reasonably priced
09 July 2024
Everything is explained what is being done and they stick to the timings I was given
09 July 2024
Engineering department is very professional
21 July 2024
George who I dealt with stayed in contact and my mini came quickly